Great Little tool that saves you time managing your customer’s server by opening N-able's NOC (Network Operation Center) while in Microsoft Outlook (when Microsoft CRM Client For Outlook is installed on your desktop).
Mainstream your work. Convert incoming Emails tracked in CRM to Cases. Associate incidents with HW Device. Open N-able's NOC in Outlook HW Device Entity.
Link Between Microsoft CRM Services and Microsoft CRM Cases and the faulty HW Device as future reference for IT works performed remotely or onsite on the device.
The N-able Synch is part of QoS-IT a complete IT Services Management solution designed & developed for Microsoft CRM.